Client Services

Anatomic Pathology
Hours of Operation: 7:00 AM - 8:00 PM (EST)
Irving: 866.588.3280
Boston: 857.229.1506
Phoenix: 800.768.0958
Email Client Services: clientservices@carisdx.com
Oncology / Target Now / Hematology
Hours of Operation: M-F 9:00 AM - 9:00 PM (EST) (Advocates are available twenty-four hours a day for emergencies and after hours pick up.)
Phone:800.901.5177
Fax:866.479.4925
Email Oncology / Target Now: clientservices-oncology@carisdx.com
Billing Contact Information
Hours of Operation: 8:00am to 8:00pm (EST)
Phone: 888.344.1160
Fax: 972.331.3148
Email Billing: billingwebinquiry@carisdx.com.
Please have your account number (found on your bill) and insurance policy number (from your insurance card) available.
For an After-Hours Emergency
For information regarding after-hours service click here
